Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – Halo’s Heaven 👼✨

Here you'll find answers to our most common questions. If you need further assistance, feel free to contact us! 💖

Shipping & Delivery 🚚

Do you ship worldwide?
Yes! We offer free worldwide shipping on all orders. 🌍✨

How long does shipping take?
Shipping typically takes 4-14 business days, depending on your location.

Can I track my order?
Absolutely! Once your order has been shipped, you'll receive tracking information via email. You can also track your order on our Tracking page.

Returns & Refunds 🔄

What is your return policy?
We accept returns within 30 days after delivery. Items must be unused, in their original condition, and in the original packaging.

How do I start a return?
To initiate a return, please contact our support team with your order details, and we’ll guide you through the process.

When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5-10 business days.

Orders & Payments 💳

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout.

Can I cancel or modify my order?
Orders can be modified or canceled within 24 hours of purchase. After that, they are processed for shipping.

Products & Support 💕

I have an issue with my order. What should I do?

We’re here to help! Please reach out to our customer service team, and we’ll resolve any concerns as quickly as possible.

Need More Help?

If you have any other questions, feel free to contact us at halolimit3d@gmail.comor through our Contact Us page. 💌

Thank you for shopping at Halo’s Heaven! 👼💖4o